
Benchmarking Services
Chatham Consulting, Inc. is the most
experienced consulting firm in benchmarking fleet operations. The
Chatham staff has benchmarked over 900 fleets in the United States
and Canada, with a combined size of 1.4 million vehicle and
equipment units. Our founder has over 30 years of fleet management
benchmarking experience of public and private sector fleets and has
made many presentations on this topic. Much of the results of the
Chatham surveys have become the de-facto standard in the utility
industry. We play particular attention to insure that the data we
obtain are meaningful and consistent among the benchmarking
participants. We have a high commitment to the value of
benchmarking and continually research ways to improve on the
benchmarking process.
Innovations
Our staff innovated many
of the benchmarking techniques in use
today:
• MRU (Maintenance and
Repair Unit) the vehicle equivalency technique to benchmark public
service fleets.
• In-house MRUs to fairly account for variations in
in-house work volumes.
• Cost of living adjustments to account for variations
in cost among regions of the country.
• Electronic
dashboards for fleet
management executives to quickly see how their fleet
operations compare to peer and best-in-class
fleets.
Many Fleet Sectors Benchmarked
Chatham Consulting has benchmarked a wide variety of public and private sector fleets, including:
• Electric,
Gas and Combination Utilities
• Cities, Counties and States
• Public Water Districts
• National Energy Labs of the US Department of Energy
(DOE)
Diverse Issues Addressed
Chatham Consulting benchmarking surveys have dealt with both broad fleet management issues and highly focused topics. They provide the latest macro and micro trends regarding fleet management:
• Best
policies and practices,
• Performance indicators,
• Organization and staffing,
• Outsourcing and in-sourcing,
• Maintenance management and costs,
• Vehicle and equipment life-cycles,
• Fleet size and utilization, and
• Other asset management issues.
In summary, our benchmarking approach is designed to both
illuminate and serve as tool for improved performance and not
simple serve as an exercise in awarding “bragging
rights.”
Address:
Chatham Consulting, Inc.
9 Southward Court
Chatham, NJ 07928
Tel: 973-966-9262
Fax: 973-822-1467
Email:
info@chathamconsulting.com
